- I shipped the wrong Item back, what do I do?
- Can I place more than one dress in box for return/exchange?
- Do I need to place a new order for an exchange or does Birdy Grey send the new dress to me automatically?
- Why did you let me place an exchange if you do not have the item I need?
- When will my refund process back onto my bank statement?
- Can my refund be issued to another card other than my initial form of payment?
- Why do you charge a restocking fee?
- Why did I not receive a full refund for my return?
- Why are international returns/exchanges not accepted?
- What is Birdy Grey's return policy?
- How can I return my item?
- Can I exchange my dress for another size or style?
- My item arrived damaged. What do I do?
