Once your order has shipped from our warehouse, we are unable to update your delivery address while the package is in transit.
We recommend creating an account with the shipping carrier, and requesting that they update your shipping address! For privacy reasons, this isn't something we can do once the order is marked as shipped.
UPS My Choice is free to sign up and create an account. You're able to use UPS My Choice for all deliveries from UPS, not just Birdy Grey! With UPS My Choice you can...
- Reroute or reschedule package deliveries*
- Route packages to a UPS Access Point location for convenient pickup*
- Receive real-time delivery alerts
- Plan deliveries around your schedule*
- Get estimated and confirmed delivery windows*
- Leave driver instructions
- Track and manage multiple packages at once
*Features are provided for an additional fee on their Basic plan. Please consult the UPS site as Birdy Grey is unable to assist with UPS My Choice.