If you ship back the incorrect item, please use this form to let us know as soon as you can. Please include your order number, and we’ll do our best to locate the package for you at our warehouse. Please note, we cannot be held responsible for items purchased from another brand sent in error.
Articles in this section
- How much does shipping cost?
- Does Birdy Grey ship internationally?
- How can I track my order?
- How can I update my shipping address?
- How long will it take to receive my order after it ships?
- How we are dealing with COVID-19
- How much are import fees and shipping costs for my international order?
- Since some of my items are on preorder, can I have an extension on my return?
- My order shipped to wrong the address. How can I update?