Oh dear. We're pretty hardcore about quality control to ensure your items arrives in pristine condition. However, please use this form to send us the details with attached photos and we'll help you resolve this issue ASAP.
Articles in this section
- What is Birdy Grey's return policy?
- eGift Card Refund FAQ
- How can I return my item?
- Can I exchange my dress for another size or style?
- Why are international returns/exchanges not accepted?
- I shipped the wrong Item back, what do I do?
- Can I place more than one dress in box for return/exchange?
- When will my refund process back onto my bank statement?
- Why do you charge a restocking fee?
- Why did I not receive a full refund for my return?