It's super easy!
To start a return or exchange for an eGift Card, please visit our Returns Center. All you need is your Order ID number and your Zip Code to get started.
Once you've started the process, you'll have two drop-off options. You can either return in person or by mail.
Looking for the easiest hassle-free way to send your items back? We recommend returning in person at a Happy Returns bar near you! You can show up with your item, no bag necessary, get your return QR code scanned, and instantly receive your eGift Card or Refund.
Don't have a nearby Happy Returns location? No worries! Each return email for the Happy Returns bar also comes with the option to download a prepaid shipping label. Are you having trouble finding it in your Happy Returns QR code email? Reach out to us at email@example.com or text us at 323-538-0608 for help!